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Mark B. Kostrzewski, CLU, ChFC, and President, MBK and Associates , Inc. specializing in tax mitigation, succession planning, wealth accumulation, and asset protection strategies.

the CEO Hour, August 26th 2011. 

Mark B. Kostrzewski, CLU, ChFC, and President, founded MBK and Associates, Inc. specializing in tax mitigation, succession planning, wealth accumulation, and asset protection strategies. Mark will talk about  the history of ESOPs and some of the myths verses realities around owner  ship and control issues, financial disclosure and benefit statements, and much more in our first hour.

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Kate Lyon, the Mary Cariola Center's Chairman of the Board of Directors.

the CEO Hour, August 26th 2011. 

Mary Cariola Children's Center is a special place in Rochester, NY, that serves children with multiple complex disabilities. Public and private schools aren't able to accommodate these children. 

Joining us this week is Kate Lyon, the Mary Cariola Center's Chairman of the Board of Directors.  

Over the years, the Center has evolved from a day care to a nationally renowned agency that strategically maps out a customized plan-clinically and educationally-for every child who walks through their doors.  Please consider supporting the Mary Cariola Children's Center by visiting How Can I Help? on their website.   

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Heather Erickson is President of MedTech, the hub of Upstate New York's bioscience and medical technology industry.

the CEO Hour, August 26th 2011. 

Heather Erickson is President of MedTech, the hub of Upstate New York's bioscience and medical technology industry. MedTech's mission is to develop the relationships, tools and programs that enable Upstate New York companies to bring tomorrow's medical solutions to the healthcare marketplace. Members of this not-for-profit association are pharmaceutical, biotech and medical technology companies, suppliers and service providers, and research universities located throughout the region. Heather will talk about the upcoming MEDTECH 2011 Conference-the premier leadership conference and technology showcase of Upstate New York's bioscience and medical technology industry. 

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MedTech's marketing specialist and President of GrowMotor, Graeme Roberts

the CEO Hour, August 26th 2011. 

Joining Heather, is MedTech's marketing specialist and President of GrowMotor, Graeme Roberts.  Graeme helps clients to drive change against all odds. Tough decisions and commitment follow deep, relentless emotional engagement. If storytelling and metaphor are the bulldozers, logic and analysis are the pick and shovel.  He practices expert marketing for social, political and business innovation that he believes will make for a better world. Call it progress. 

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ESOP as Succession Plan: Employee Share Ownership Plan - Attorney Robert Brown of ESOP Plus shares why this plan could work for you and your employees after you leave your company.

the CEO Hour, August 19th 2011. 

Succession Planning:  How Employee Stock Ownership Plans Work - Attorney Robert Brown of Schatz, Brown, Glassman and Kossow explains how ESOPS carry on your legacy and help transfer the wealth to your employees.

Robert's continued discussion about succession planning is part of an ongoing focus on the topic, leading up to October 13th's SUCCESSion Planning Symposium.  The ultimate goal of any business venture is the creation of wealth for its key stakeholders. http://www.esopplus.com

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Exiting Your Business: Your Attorney's Role - Trust and Estates Attorney Ralph "Buz" Code helps you prepare an exit strategy as 60% of U.S. businesses are now owned by baby boomers.

the CEO Hour, August 19th 2011. 

Exiting Your Business: Your Attorney's Role - Trust and Estates Attorney Ralph "Buz" Code helps you prepare an exit strategy as 60% of U.S. businesses are now owned by baby boomers.  http://www.boylanbrown.com

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Parents of Children with Disabilities: Hope Found at Mary Cariola Children's Center - Michael King, dad to a 15-year old son with Autism and other learning disabilities, tells listeners how Mary Cariola truly changed his son for the better.

the CEO Hour, August 19th 2011. 

Mary Cariola Children's Center is a special place in Rochester, NY, that serves children with multiple, complex disabilities; public and private schools aren't able to accommodate these children. Joining us this week is Rachael Stell, Education Supervisor at the Mary Cariola Center.  Over the years, the Center has evolved from a day care to a nationally renowned agency that strategically maps out a customized plan-clinically and educationally-for every child who walks through their doors.  Please consider supporting the Mary Cariola Children's Center by visiting How Can I Help? on their website. http://www.marycariola.org

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Customer Loyalty - Richard Owen CEO of Sat Metrix, explains net promoter score and how asking the ultimate question of clients "would you recommend this product or service to friends and family" can make or break your business

the CEO Hour, August 19th 2011. 

Richard Owens, CEO of Satmetrix Systems, the Net PromoterCompany, joins Bruce and Diana to talk about Net Promoter Score.

Social media and the Web have elevated the power of word of mouth. With the click of a mouse customers can broadcast their experience with your brand. It's important to know how you measure up in the eyes of your customers, but it's even more important to understand what drives their loyalty and what you can do to improve the customer experience. Calculating your Net Promoter Score is an important first step, but what's really important is what you do to improve your score. http://www.netpromoter.com  http://www.satmetrix.com

 

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Customer Loyalty: Make This Strategy Part of Your Business - Lee Self, CEO of REF Northern Virginia, is an executive coach for leadership groups and Richard Owen, CEO of Sat Metrix, emphasize the importance of customer loyalty

the CEO Hour, August 19th 2011.  

Richard Owens, CEO of Satmetrix Systems, the Net PromoterCompany, joins Bruce and Diana to talk about Net Promoter Score.

Social media and the Web have elevated the power of word of mouth. With the click of a mouse customers can broadcast their experience with your brand. It's important to know how you measure up in the eyes of your customers, but it's even more important to understand what drives their loyalty and what you can do to improve the customer experience. Calculating your Net Promoter Score is an important first step, but what's really important is what you do to improve your score.  Joining Richard in this hour is...

Lee Self, CEO, Renaissance EXECUTIVE FORUMS of Northern Virginia is celebrating eight years of learning and business success in Northern Virginia under her leadership. Since 2003, Lee has brought together over 50 Northern Virginia business owners, CEOs, and presidents in business advisory groups. By sharing collective experiences, Forum members learn how to grow their businesses and their own leadership capabilities.  Lee's Executive Forums Groups will be hosting Richard Owens, and supporting and promoting the use of the Net Promoter Score. http://www.executiveforums.com

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Succession Planning: Financial Planner Plays Quarterback for You - Marlene Dattilo Financial Architect with Mass Mutual, explains her close relationship with her clients and planning their financial future.

the CEO Hour, August 12th 2011. 

Ask Marlene Dattilo, CFP, CLTC how she got her start in financial services and she'll tell you that her early-career experience in not-for-profit pension planning whet her appetite. But after three years in that role, she left to apply all that she'd learned to work with clients at Massachusetts Mutual Life Insurance Company (MassMutual). Marlene will be discussing  succession planning as part of an ongoing focus on the topic, leading up to October 13th's SUCCESSion Planning.  http://www.financialarchitectsupstate.com

Part 1:  MP3 File

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Part 3:  MP3 File