the CEO Hour, September 28th, 2012.
Do happier employees make your company more money? The research says yes! Bruce and Diana discuss the findings of Harvard University Professor James Haskett in his books, The Culture Cycle, and the earlier, Corporate Culture and Performance, written with John Kotter also of Harvard. The authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments.
http://www.hbs.edu/faculty/Pages/profile.aspx?facId=6842&facInfo=pub
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